Frequently Asked Questions

Call 855-337-MACS (6227)

• Provide information about your consultation question or request to our behavioral health consultant.
• For consultation requests and/or resources, we will address your request directly or arrange for one of MACS’ consultants to return your call at a time that is convenient for you (within 1 business day).
• MACS will send you a written summary of thecall for your records.
• For technical assistance or ECHO inquiries, MACS will arrange for one of our specialists to return your request to best meet your needs.
• All services are available free of charge and regardless of your patient’s insurance status.

• Physicians
• Advanced Practice Registered Nurses
• Physician Assistants
• Pharmacists
• Dentists
• Members of the healthcare team

If you are a patient looking for substance use and chronic pain services, visit our Patients, Families, and Community Resources page.

The behavioral health consultant will not collect patient identifying information. However the consultant will ask about:

• Your consultation question
• Known pertinent patient history, including current/past treatment, medication regimen, and diagnoses
• The patient’s demographics, including age, gender, and insurance (for informational purposes only)

Call us with questions related to the initiation and maintenance of buprenorphine for the treatment of substance use disorders and chronic pain management.

Topics Include:

• Medication for office-based treatment of opioid use disorders
• Medication for office-based treatment of alcohol use disorder
• Pain managment clinical concerns
• Concerns about aberrant medication use
• Diagnostic questions
• Screening tools
• Psychopharmacology
• Alternative medication treatments
• Comorbid diagnoses
• Community resources and referrals

Yes! All services are free.

• 1-855-337-MACS (6227)
• Email: MACS@som.umaryland.edu
• Sign up online!

District of Columbia providers:

District Addiction Consultation Service (DACS) 
866-337-DACS (3227) 
www.DistrictACS.org

National substance use warmline for providers:

National Clinician Consultation Center (NCCC) Substance Use Warmline
855-300-3595
https://nccc.ucsf.edu/clinician-consultation/substance-use-management/ 

Additional State Substance Use Consultation Warmlines for Providers