University of Maryland School of Medicine logo
Maryland Addiction Consultation Service (MACS)
All Departments
UMSOM Assistant
Technical Assistance
  • Home
  • MACS
  • Provider Support
  • Technical Assistance
  • Provider Support
  • Overview
  • Consultation
  • Education
  • Technical Assistance
  • ECHO Sessions
  • MACS for MOMs
  • Pharmacists

Step by step diagram of how MACS technical assistance services work

MACS offers free individualized technical assistance (TA) to healthcare providers and their practices across Maryland. We have a team of expert addiction consultants who are ready to support organizations as they grow their office-based services for substance use disorders.

When you contact MACS and request technical assistance, our designated Program Specialist will reach out to you directly to discuss your practice needs in more detail.

During this preliminary call, our team will start the process of developing an action plan that is tailored to your practice or program. Our Operations Manager will work closely with you to ensure the successful delivery of TA services through best practices, tools, and protocols.

Based on your goals and priorities, we will set up follow-up phone, video or in-person consultations. Depending on your needs and the status of your program, these can occur once or we can foster an ongoing support system. In addition to these consultations, we have educational resources available to support your growing practice.

Technical Assistance FAQ

Technical Assistance Services

  • Administrative Support
  • Billing
  • Care Coordination
  • Patient Screens, Forms, and Guidelines
  • Practice Readiness Evaluation
  • Buprenorphine Waiver Process (Application, Trainings, etc.)
  • Workflow Development

How to Request Technical Assistance Services

"Let us help you and we can break the stigma together!"

Icon of a cell phone

Call 1-855-337-MACS

Access the warmline 
Monday – Friday, 9 am – 5 pm

Icon of a Checklist

Submit a request

Through our secure survey
system, REDCap

Icon of an envelope and @ sign

Email

MACS@som.umaryland.edu


Technical Assistance Team

headshot of Christina

Christina Ferrante
Senior Program Specialist
cferrante@som.umaryland.edu

University of Maryland School of Medicine logo
  • Departments
  • Programs
  • Research Centers
  • Institutes
  • Graduate Education
  • CIBR Cores
  • Offices of the Dean
    • University of Maryland, Baltimore
    • University of Maryland Medical Center
    • Medical Alumni Association of the University of Maryland
    • Health Sciences and Human Services Library
University of Maryland School of Medicine
655 W. Baltimore Street
Baltimore, MD 21201
Contact Us

© University of Maryland School of Medicine

    • Webmaster
    • Web Accessibility
    • Site Index
    • UMB Hotline
    • Employment
    • Map