Technical Assistance
MACS offers free individualized technical assistance (TA) to healthcare providers and their practices across Maryland. We have a team of expert addiction consultants who are ready to support organizations as they grow their office-based services for substance use disorders.
When you contact MACS and request technical assistance, our designated Program Specialist will reach out to you directly to discuss your practice needs in more detail.
During this preliminary call, our team will start the process of developing an action plan that is tailored to your practice or program. Our Operations Manager will work closely with you to ensure the successful delivery of TA services through best practices, tools, and protocols.
Based on your goals and priorities, we will set up follow-up phone, video or in-person consultations. Depending on your needs and the status of your program, these can occur once or we can foster an ongoing support system. In addition to these consultations, we have educational resources available to support your growing practice.
Technical Assistance Services
- Administrative Support
- Billing
- Care Coordination
- Patient Screens, Forms, and Guidelines
- Practice Readiness Evaluation
- Buprenorphine Waiver Process (Application, Trainings, etc.)
- Workflow Development
How to Request Technical Assistance Services
"Let us help you and we can break the stigma together!"
Call 1-855-337-MACS
Access the warmline
Monday – Friday, 9 am – 5 pm
Submit a request
Through our secure survey
system, REDCap
Technical Assistance Team
Christina Ferrante
Senior Program Specialist
cferrante@som.umaryland.edu
The Maryland Addiction Consultation Service is administered by the University of Maryland School of Medicine and funded by the Maryland Department of Health, Behavioral Health Administration.